Hopeful Horizons ensures to follow legal frameworks safeguard patients' rights. Nepal has a strong legal framework to protect patients' rights as per the Constitution of Nepal (2015). Strengthening healthcare laws and enforcing them properly can ensure better patient rights and quality healthcare services.
Your Responsibilities as a patient:
Provide Accurate Information – Patients should provide correct medical history, current medications, allergies and any health concerns to healthcare providers.
Follow Medical Advice – Patients must adhere to the treatment plan and medication prescribed by doctors. In case of any side effects or problems notify the treating healthcare professionals if you do not understand your diagnosis, treatment or prognosis
Respect Healthcare Providers – Patients should treat doctors, nurses, and hospital staff with respect and cooperation.
Avoid Self-Medication – Patients should refrain from taking medicines without a doctor’s prescription.
Maintain Hygiene – Patients should maintain personal and environmental hygiene within healthcare facilities.
Follow Hospital Rules – Patients must comply with hospital rules, including visitation hours and safety regulations.
Be Responsible for Their Own Health – Patients should take preventive measures, such as vaccinations and regular health check-ups.
Use Resources Wisely – Patients should avoid unnecessary medical tests, hospital stays, or misuse of free healthcare services.
Report Any Issues – If patients face medical errors or unethical behavior, they should report it to the concerned authorities.
Avoid Violence or Harassment – Patients and their families should not engage in violence, threats, or harassment toward healthcare workers.
Your rights as a patient:
Right to Health Care – Every patient has the right to access affordable, quality healthcare services without discrimination.
Right to Information – Patients have the right to be informed about their illness, treatment options, risks, and medical costs.
Right to Privacy and Confidentiality – Hopeful horizons ensures confidentiality of the patient to be our utmost priority. Medical records and personal health information must be kept confidential unless required by law.
Right to Dignity and Respect – Patients must be treated with dignity, respect, and without any form of discrimination.
Right to Informed Consent – Patients must give consent before undergoing any medical treatment or procedure, except in emergencies.
Right to Choose a Healthcare Provider – Patients can choose or change their doctor or hospital, where possible.
Right to Safety – Patients have the right to receive safe and effective medical care without negligence.
Right to Complain and Seek Redress – If a patient faces medical negligence or mistreatment, they can file complaints with hospital authorities or legal bodies.
Right to Refuse Treatment – Patients can refuse medical treatment after understanding the consequences, except in cases of severe public health concerns.
Right to Palliative and Emergency Care – Patients have the right to receive emergency medical attention and pain relief care. Hopeful horizons doesn’t not intend to provide emergency care, however we can help patient to proper referral center for emergency management.